Smooth land sale even though I was out of state

Don listed a 5 acre lot on Whidbey Island for me in March of 2020. Due to the pandemic just beginning, I was unable to travel from Kansas to Washington. I imagined that the property would take quite some time to sell, but Don listed it at just the right price and had two offers that same week. All transactions were done remotely and we closed on April 30, 2020! Don was very knowledgeable and made the process run extremely smoothly! He was a pleasure to work with, very professional and personable. I would definitely recommend Don Jaques to help you buy or sell on Whidbey Island! - Kathy, seller 4/30/2020

Great to work with

Don was great to work with while selling our house. He recommended projects to complete well before the planned listing so that the house would show at its best. Communication was great both ways. He kept us up-to-date through the process and answered all our questions. Highly recommended for helping sell your house! - Scott (seller Nov 2020)

Expert service in sale of vacation home

Don listed our vacation home on WI. He met us there and explained to us all aspects of listing the house. He provided names of local workmen that I contacted to perform work to get the house up to shape for listing. The presentation he prepared for the web was suburb. As we didn't live there, he arranged the interior for presentation and even performed some maintenance items that where required by the buyer. Leading up to closing he kept us informed in all aspects of the closing. Jim - seller (10/1/2020)

Minimized our stress during COVID crisis

I entered the market rather unexpectedly, during what turned out to be a historic and frightening time. Enter Don Jaques. He is a wonderful person who also happens to be a great real estate agent. He is a people person, who is very caring, responsive, and can read people even when they aren't able to verbally communicate what they really want. He also shoots straight and helps keeping you focused and balanced. At the same time he gives you the room you need to be involved and be part of the team effort. Many client reviews are driven by emotion because someone found their "dream home." That was the case with us, but the review is for Don Jaques and the wonderful job he did. If you appreciate little extras and personal touches along the way, you won't be disappointed working with Don. He will exceed your expectations, and then some. Our purchase had the potential for obstacles for various reasons, and Don minimizes the stress in those moments when things seem uncertain. It's worth noting that COVID-19 did NOT negatively impact our purchase. Don did a great job of adapting as it was coming right out of the gate at the time we went pending. I'm confident that Don Jaques would provide the same service for anyone who is in the market to buy or sell a home. Thank you, Don for such a great experience, and we hope many others continue to have the pleasure of being able to be in good hands like us. - Michael (buyer April 2020)

Honest, forthright, and kind

Don was honest and forthright in everything he said about the property, as well as kind. He was on top of what needed to happen in sequence - we didn't need to worry about missing or forgetting what we were supposed to do. I appreciate that he answered every text and email promptly. He recommended someone reliable for the septic work that needed to be done. He understood our situation of speed and his office held an open house as soon as possible. He knew the noise ordinances in our area. He also was on top of talking to the other agent about issues with speeding up the signing.We appreciated his expertise and would recommend him to anyone! Lori (seller April 2020)

Always knew the answer needed

Don always knew the answer needed, and knew all the professionals involved in our purchase. We had a difficult time financing, but Don got us through it. - Dan (buyer Feb 2020)

Compassionate, faithful, and thorough

Don is a very compassionate, faithful, thorough, and well informed realtor who seeks for the best interest of his clients. Due to health issues and limited finances, my wife and I we’re very particular in the type of house to purchase. After months of searching, it became apparent that our best option was to build. Don was extremely helpful and supportive in this transition by assisting us through the feasibility process and referring us to good resources. Don went above and beyond our expectations of a realtor! Thank you for all your patience, hard work, and support Don! - Dan (buyer November 2019)

Incredibly professional

Don Jaques was incredibly professional with us as it was my first home buying experience. He walked my husband and I through the process and helped us to find the perfect home for our family! - Jennifer (buyer) 9/6/2019

Exceeded our expectations

Our father and family would like to recognize our realtor Don Jaques for his expertise and advice with the sale of our father’s home. Don exceeded our expectations with his dedication and commitment to our family and the sale of our father’s home. Don worked tirelessly in our absence to ensure that all needs were met and in a timely manner. Don kept us looped in on everything that needed special attention and made sure that the quality and workmanship were spot on. We have worked with a few realtors in our day and I can say that Don was exceptional. - Cheryl (seller 9/1/2019)

Answered questions we didn't know to ask

Don was very helpful in answering any questions and made himself available throughout the whole process of buying. He also went above and beyond to find answers to questions we didn't even know to ask as first time home buyers. Drew - buyer 4/12/19

Handled complicated international sale

This was a complicated international sale and Don was a consummate professional, handling all the details and keeping me in the loop moment by moment. Every text or email I sent to him was responded to quickly and fully, leaving no doubt where I stood at any given moment. I most appreciated his honesty and integrity as we negotiated the difficult and complex particulars of this sale. Always pleasant, he never appeared perturbed though having to handle this sale through text, email and telephone only. Paul - seller (1/2/19)

Sets the bar high

Mr. Jaques served as the realtor for not one but two of our properties. He was fantastic, and just what we needed! He helped us get our septic tank replaced in a timely manner, and sold our property for much more than we expected. With our second property, he really went the extra step in contacting other realtors, and following through with questions and requests. Even when we moved across country, he made sure our house was well cared for, and in good condition. Obviously, this was a huge relief! He was a great source of knowledge, and wanted to make sure that we understood and were comfortable with all the decisions and contracts being made and signed. I very much respect Mr. Jaques. He sets the bar as a fantastic realtor, and also as a kind and genuine person! I would absolutely recommend him as a realtor! I would argue, that without using his services, you may be missing out. Jody - seller 11/30/2018

Personable and knowledgeable

"Don was fantastic! Very personable person to work with, was very quick to respond with new information and new homes that hit the market. He was very good at showing the positives and also negatives in homes we looked at. Very knowledgeable with the housing market, renovations needing done and in all how well of a house they would be in the short and long run. He helped me find a wonderful home!" Alex - Buyer 11/25/2018

Not just a real estate agent

Don worked with us in preparing and marketing our two properties for sale. His professionalism and timely advise were implementable in achieving quick sales with both properties selling at or very close to our asking price (with both properties going under contract within a week of going on the market). We couldn’t be happier with the work Don did for us and consider him not just OUR real estate agent, but our friend as well. - David, seller (11/18/18)

Went the extra mile

I initially chose Don because he was a good friend. However, from our first meeting I was impressed with his ability in all the above areas. We were able to do an off-market sale in record time. Since I was leaving town, Don smoothed the way for all paperwork to be signed before I left. He went the extra mile in helping to get the house ready for sale. Beth - seller 9/30/2018

A true professional

Don is a true professional and made my first home sale as easy as possible. I would recommend him to anyone who needs to buy or sell a home! - Sean (seller) 8/15/2018

Knowledgeable and responsive

I would recommend Don Jaques to anyone. He has so much knowledge about anything that comes his way. If he can’t answer a question on the spot he will find out for you. His responsiveness to his clients is impeccable and very fast. He has helped me and my partner buy our first home and we are 100% satisfied with the price we got our beautiful home down to. Thanks Don!!!! - Daquan (buyer) 6/26/2018

Kept us both calm

My 40-year-old cabin near Deception Pass might be sitting, empty and sad, if not for Don Jaques' skill and persistence as a real-estate agent. Instead, my vacation retreat of 29 years has new owners willing to tackle the updates needed to make it a happy home again. A cold call last summer to Windermere Real Estate led me to Don, who advised me to wait until this spring to try to sell the cabin. He followed through, patiently helping me arrange the septic-system upgrade and minor repairs we thought necessary. When new issues arose, he kept us both calm. He helped determine a realistic price, remained steady when a first deal fell through, and quickly negotiated the final sale. He provided a charity to take some furnishings and a daughter to take much of the rest, even dragging an icky old mattress down a steep and narrow staircase. Along the way, he kept me regularly updated and informed about paperwork and progress. Selling an "as is" fixer was a new experience to us both, but Don was a trouper and made it all happen smoothly. I highly recommend him. Karen - seller 6/4/18

Attentive to detail, honest, and followed through

It was a pleasure having Don handle our transaction. The qualities most valuable to us were his attention to detail, honesty, and follow through. He did what he said he would do, which is a rare quality in today’s world. He was timely in all matters. He kept us on track and provided a timeline for the total transaction in clear and succinct language. When we didn’t complete something he checked to see if we knew what to do and how to take care of the missing items. He answered our questions about location and market comparisons. As we are relocating from California we also had many questions about supporting details and he went above, to get the information for us. He’s a great human and a pleasure. LaDonna - Buyer 6/12/2018

Quick to answer questions

Don was referred to us and we couldn't have been happier with his expertise. We were first time home buyers and he walked us through every step completely knowledable and comfortable with everything that happened throughout the home buying experience. He was always quick to answer any questions we had or complete any step in the process we were at. He helped us close on our house way ahead of the scheduled closing time which really helped us out! if you are moving to the island I would highly reccommend giving Don a call to see what he can do for you! Zach - Buyer - 5/18/2018

Took the stress and headache out of selling

Best real estate agent you can ask for. He made the effort to explain everything to us up front to know what to expect. He was very honest and gave us all the facts up front to get our house sold quickly. He made every effort to take the stress and headache out of selling a house. He even did a lot of the little house fix ups himself in order to alleviate us of the burden and financial strain as we did not live in town. I would highly recommend him to everyone! - Krys (seller) 2/28/18

Knowlegeable and easy going

Don was a very patient, kind, knowledgeable and easy going person to work with on the sale of my condo recently. He went above and beyond the call of duty in assisting me while I was out of town and country. He was super helpful with referrals for work that needed to be done as a result of an inspection. I was impressed with his thoughtfulness and care taken throughout the entire process. I would highly recommend him as a real estate agent to anyone. He conducts himself with utmost integrity every step of the way. I couldn’t be more pleased with him. Star (seller) - 2/14/18

Effective with social media

Don was fantastic! He was always sure to let me know of the market trends, willing to discuss every detail in-depth, no matter how small, and was knowledgeable on how to use social media, timing, and events to increase the home’s visibility. The house was under offer within moments of listing! - Eric (seller) 3/25/2018

Quick response

Don is a very knowledgeable realtor. extremely friendly and outgoing, also quick on returning calls answering emails and getting things started. He explains everything so your not confused or overwhelmed. My husband and myself would definitely refer him. Naomi (seller) - 2/3/18

Master of marketing and property valuation

Don Jaques is a fabulous realtor who really goes the extra mile to ensure you get every penny of what your property is worth. Our home sold for the asking price in one week. Don is a master of marketing and property valuation. He has high energy and keen attention to detail, highlighting all of the potential and every positive attribute of your home. He expertly networks with other realtors, contractors, city planners, banks, title companies, surveyors and all the other key players that it takes to ensure that you have all the resources on hand to get the job done right the first time. He contracted with the best photographers and interior design stagers, and even created a video so that our property would be listed first on Zillow. Don is extremely ethical and works for YOU. Unlike some realtors, you can be assured that he is not looking for an investment for himself or a friend. He is professional, organized, super friendly and has unimpeachable integrity. When you're ready to sell your home, make the right move and call Don Jaques." Doreen (seller) - 11/25/2017

Truly cared about us and our needs

We trusted Don to help us sell our unique waterfront property on Whidbey Island. He was always professional, thorough in explanations, and delightfully personable. He responded immediately to our many concerns. We felt like he truly cared about us and our needs versus just making a sale. His marketing skills were impressive. We had a full price, cash offer in six weeks. He made it all look easy! Lori (seller) - 08/31/2017

Extremely patient

Don is amazing! We were first time home buyers, we had no idea what anything meant or how the process of buying a home was. Throughout our whole experience, from the first home we walked into, to our home that we bought, Don was right there next to us explaining everything, helping us in any way we needed, and being extremely patient with us. We searched for months for the perfect house, and Don never got frustrated or wanted to give up! We wouldn't have found our dream home without Don! You will be lucky if you get to work with such an amazing realtor. Leighanne & Zach (buyers) - 08/10/2017

Helpful and hardworking

We needed to sell my parents house, as they had moved into a retirement/assisted living facility out if town. We have never been on the selling side of a house, so going into this I felt very unsure about what was expected. From the moment my sister and I met Don, we felt confident that he would help us through the process. Don did a great job explaining the market and how he came up with the selling price. He was also very up front about fees and what to expect for final amount after taxes, fees, etc... During the process, he was always supportive, giving advice where needed, making phone calls for us, staying in great communication. Right before listing, he did one more market analysis to make sure things hadn't changed. When they had, we decided to price it differently, which helped out my parents tremendously. After listing, we had two offers almost immediately. Don helped in seeing pros and cons of each one, but let us make the final decision. Because I live out of town, Don did everything he could to keep my trips to town to a minimum. I cannot express enough how much we appreciate the work Don and Windermere did to make this process as easy as possible. My parents house closed less than 3 weeks after it was listed. Incredible! Thank you, Don and Windermere for all your help and hard work. SM - 7/25/17

Very helpful and knowledgeable

Don was very helpful and knowledgeable. He listened to our particular needs. He was very helpful with the sales process. We will be happy to recommend him and, of course, he will be our realtor in the future. - GM (7/10/17)

Highly respectful and honest

Don was great to work with. Honest and willing to listen to what we were looking for. Didn't push just to get a sale. Worked hard to find us the right house. He was open and honest about items he saw in houses we were viewing good and bad and had additional ideas and thoughts that we hadn't always considered. He was highly respectful to our entire family and had great integrity. Couldn't ask for much more. Thanks! Highly recommended. - ML 6/20/2017

Extraordinary care

It was a pleasure to deal with Don, he was the consummate professional, placing extraordinary care in researching our specific need and desires for our new home, presenting only those properties that fit our criteria. Don went above and beyond in all aspects of our home purchase: providing specific details in areas we may not have been familiar with; extending his professional knowledge to provide timelines and checklist to assure we were on track each step of the way for needed documentation, signatures and communications. He patiently navigated our specific likes and dislikes of each subject property view to more clearly define our needs until the perfect property was found. He honestly and with utmost integrity share his professional opinions of features benefits and even shortcomings of properties to help us ascertain true market values and land the right property at the right time at the right price. End result: finding a property that was above and beyond our expectations at a value that proved to be an extraordinary value purchase in todays competitive marketplace. If you are looking for an agent who will make understanding your needs as the first priority while working with the highest degree of integrity and professionalism, then Don Jaques is the agent for you. (CM- 1/25/2017)

Honest, knowledgeable, and professional

Don did an excellent job with helping us sell our house. He kept us informed through every step of the process and was quick to address all of our questions and concerns. Don is honest, knowledgeable and professional. Our transaction was not the easiest, but Don went above and beyond our expectations, and got the job done. We will definitely work with him again. - SM

Personal service - loves to help people

We are pleased with how Don got to know us as people first. He listens, provides appropriate guidance and answers questions. Don goes the extra mile, giving his time and resources to ensure a quality product. He loves to help people. He operates with a high level of integrity and is very generous. Don knows the area and the market. Our home sold the same day it went on the market, for the asking price! He was very communicative through every step of the process. Don Jaques has our strongest recommendation to list your home or guide you in finding your dream home. - CO

Went the extra mile

Don was extraordinarily helpful. He was very knowledgeable about the market and went the extra mile to help us sell our home. He is the epitome of friendly service. -GB

Good advice, friendly service

Don did an awesome job for us. Everything went very smooth and he gives really good advise and provides very friendly service. When the time comes again to sell or buy, i will look to him before anyone else. - AJ

Great experience long distance

Don was very involved and helpful with the buying process. We were on the other side of the country and he was able to keep the lines of communication open and was very responsive to any questions we had. He was very knowledgeable of the area and the market. We ended up buying a house sight unseen with recommendations and assistance from Don. He continued his engagement throughout the closing process as well. He was always quick to notify me of a form or document that the mortgage company needed to complete the closing. When we finally arrived in Washington, Don was there to greet my family with the keys and welcome gifts at our new home.

Don is not just a "yes man". He gave us honest suggestions based on his years of experience, and if he didn't know the answer to something, he sought out the right person to find it for us. It was a great experience with a great realtor. -SK

Extremely organized

Buying my first house was made extremely easy with the help of Don, he was always on top of his work and extremely organized. I would be more than willing to work with him again and recommend him for future home buying. - DM

Smooth process with low budget

My agent is Don Jaques. He has been wonderful from the beginning. I couldn't ask for a better person to handle my home purchase. I was in Oak Harbor looking for a house in June, planning to move there in September. My budget was low for the area, so there wasn't much to look at. After looking at several houses, with no luck we found one that would suit me just fine. Put in a bid, then the seller decided he wasn't ready to sell, so he took it off the market. My time in oak Harbor was up, so I had to go back to PA. Don and my son, continued the search and found a better house that I was able to purchase. I worked through Don, long distance, the entire process. It was a very smooth process and I was confident that Don would help me in any way I needed, as he did. I would definitely recommend Don Jaques to anyone in the market for buying or selling a house. - CO

Bends over backwards

Don sold our home he is a great realtor. He will bend over backwards to assist you any way he can so that you have a great experience buying or selling a home. Don know the Whidey Island area as he has been an Oak Harbor resident for many years. He is caring and straight forward. He will take as much time as you need to talk about your concerns and hopes for your future home owning experience. - TG